Privacy Policy

At JOEBEK AUTO-MART, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Last updated: 20 April 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, contact customer service, or subscribe to our newsletter. This may include:

• Name, email address, phone number, and postal address
• Payment information (processed securely through our payment partners)
• Vehicle information and purchase history
• Communication preferences and feedback

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations, shipping updates, and promotional offers
• Improve our products and services
• Prevent fraud and maintain security
• Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist with order fulfillment and delivery
• Payment processors to complete transactions
• Legal authorities when required by law
• Business partners with your consent

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure socket layer (SSL) technology, and regular security audits.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Object to certain data processing activities

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order information is retained for accounting and legal purposes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.